Vertilocity provides end-to-end compliance support. For most practices, HIPAA remains the critical standard, and we offer tools for encryption, staff training, secure communication, and documentation.

For clients in specialized areas like bioinformatics, we support advanced frameworks like HITRUST certification, assist in readiness assessments and implement required remediations.

Our cybersecurity model aligns with the evolving demands of cyber insurance, helping clients meet key requirements like multi-factor authentication and backup testing. We take a proactive, layered approach to cybersecurity, including:

• Advanced Threat Protection (ATP 3.0)
• 24/7 monitoring and incident response
• Phishing simulations and user training
• Cyber insurance readiness
• Disaster recovery planning and offsite backups

These services help providers meet rising insurance requirements and protect sensitive patient data.

We work with a wide range of independent physician practices, as well as outpatient and inpatient facilities, including:

• Multi-specialty group practices of all specialties
• Ambulatory Surgical Centers
• Skilled Nursing, Assisted Living, and Rehabilitation Facilities
• Behavioral Health Clinics
• Outpatient Therapy Centers
• Home Care and Hospice Providers
• Infusion Centers

No matter the specialty, our goal is to provide healthcare IT solutions that are secure, scalable, and aligned with your operational goals.

Independent practices often use disconnected systems across EHRs, ERPs, clearinghouses, payroll, and analytics. Vertilocity’s Modern Workplace Services team specializes in:

• Connecting EHR data to ERP and payroll systems
• Integrating clearinghouse communications for smoother claims processing
• Standardizing data for clean, consistent reporting across platforms

This work enables real-time dashboards, accurate compensation models, and visibility into financial, operational, and clinical performance.

Yes. Vertilocity maintains a national footprint, with offices in Pennsylvania, New Jersey, North Carolina, and Colorado—and team members throughout the U.S. We also partner with trusted local resources to provide onsite support when needed and are open to hiring regionally for large engagements. No matter your location, our clients benefit from consistent service and proactive communication.

Vertilocity provides defined Service Level Agreements (SLAs) with tiered response times based on the severity of the issue. For example:

• Critical outages (e.g., firewall failure) receive immediate attention
• Non-urgent issues are addressed in a timely, scheduled manner
• Clients have a dedicated account manager and helpdesk team, eliminating the need to reintroduce your environment at every interaction

We can do both. Through our vCIO (Virtual Chief Information Officer) services, we provide strategic guidance on:

• Long-term IT planning and budgeting
• Technology alignment with clinical goals
• Digital transformation and cloud adoption
• System upgrades and regulatory shifts (e.g., Windows 10 EOL and AI readiness)

You’ll meet regularly with a senior IT advisor who understands healthcare and your business

• • Deep healthcare focus (not just IT generalists)
  • Strategic advisory services, not just reactive support
  • Custom integration capabilities (EHR to ERP, payroll, CRM)
  • Access to compliance and financial expertise via HBK
  • Long-standing client relationships with high retention

Vertilocity is more than a managed IT services provider. We’re a strategic technology partner that understands the day-to-day and long-term challenges of healthcare.

With over half of our managed service clients in healthcare and deep experience supporting healthcare providers, such as independent practices, ASCs, and skilled nursing facilities – our team knows what it takes to improve operational efficiency, ensure regulatory compliance, and protect sensitive data.